Service
CUSTOMIZED SERVICE PROCESS
Chuangjingrui has a senior engineering research and development team, perfect production technology, strict quality assurance standards, professional pre-sales advice and efficient after-sales service system.
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The design plan requires you to provide detailed product size, product process flow, incoming materials, quality requirements, equipment production efficiency, etc. Engineers make plans, evaluate equipment feasibility, cost, and production efficiency, complete machine schematics, partial schematics, action descriptions, and equipment technical parameter descriptions. We will hand over the preliminary plan to you for evaluation.
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The company organizes engineers and technicians to discuss the plan with you via video. Our engineers will refine the plan and determine the final plan. At the same time, we will provide a written sub-item quotation. After reaching an agreement, we will sign the relevant technical agreement and purchase and sales contract.
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We will arrange engineers to design the mechanism, make machine assembly drawings and parts drawings, and the company audit team will review the designed drawings to check whether the machine structure is reasonable and whether it meets your needs, etc. After the review, the final drawings will be printed. And issued to the relevant departments, 7-10 working days.
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The purchasing department purchases equipment and electrical accessories according to the engineering drawing model, and the machining department processes the hardware structural parts according to the drawings issued by the project. The specific processing technology includes milling machine, CNC numerical control, lathe, quenching, grinding machine, wire cutting, pressing spark, etc., 7-10 working days.
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After the electrical parts of the hardware processing parts are complete, our assemblers will assemble the machine, our electrical engineers will conduct power distribution, write and instill the machine program, and then debug and run. This cycle is 5-7 working days.
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After the machine debugging is completed, we will have a quality inspection team to check the quality of the machine. Send you a video of the stable operation of the equipment, and follow your online video acceptance to meet your quality requirements.
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Our machines will be vacuum packed and packed in export-reinforced inspection-free wooden boxes to avoid machine damage, moisture and rust during transportation.
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After you receive the goods, we will arrange special after-sales personnel to connect with you according to your needs, and arrange 1-to-1 technical support from engineers, conduct operation and technical training, etc., to ensure the stable and safe operation of the equipment.
FAQ
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Q: Are you a factory or a trading company?
A: We are a factory with an export license. Export mask machine, mask packaging machine, etc.
2
Q: Where is your factory located?
A: Our factory is located in Shenzhen City, Guangdong Province, China.
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Q: How long is the warranty period?
A: Perfect after-sales service, one-year machine warranty, and a set of free accessories.
4
Q: How to install? Do you have after-sales service?
A: We provide professional and technical personnel with one-to-one video technical support until they can operate the machine independently.
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Q: How soon can we get this machine?
A: The delivery time is up to the machine model. Standard machines can normally be shipped within 10 days. For special machines, the delivery date confirmed by our PI shall prevail. After loading, you just need to wait for the container to arrive.
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Q: Why should we choose your company?
A: A company that has passed CE certification. Has 17 years of professional manufacturing experience in mechanical equipment, and has more than 30 advanced patents. Chinese, English, Korean and other multi-language operation manuals, and provide a complete machine assembly video. After-sales engineers provide 24-hour online service.
GET IN TOUCH WITH US
We are committed to producing the best quality products at the most competitive prices. Therefore, we sincerely invite all interested companies to contact us for more information.
20+ years we are striving!
PRODUCTS
CONTACT US
Contact Person: Mr.Dane Lu
Mobile And WhatsApp: +86-136 8687 1913
Email Address: sales01@szcjrmachine.com
Address: Building 16, Longwang Temple Industrial Park, Baishixia Community, Fuyong Street, Baoan District, Shenzhen City, Guangdong province, China.
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